Sector
IT Consultants

Gender
Male

Date of Birth
17-07-1983

Visa Type
Residance Visa

Visa Expiry Date
05-06-1443

Sponsor Visa Expiry Date
05-04-1449

Experience
10+ Years

Languages
English , Arabic ,

Skills
Solid experience of Business and Technical process definition. Outstanding OSS, handling on vast IT/Telecom projects, work products due as well as the overall status of the projects assigned.

Work Experience
Sr. operation specialist & administrator at OSS Professional services Dep’t. • Performance Tuning: Ensured that assigned systems were engineered, configured and optimized for maximum functionality and availability. Implemented solutions that reduced single points of failure and improved system uptime to 99.9% availability (up from previous high of 97.5%). • Project Management: Led enterprise wide hardware/software installations; oversaw major upgrade/expansion project that improved network access protection (NAP), terminal services and network performance, and integrated new technologies. • Troubleshooting: Rectified many issues by instituting best practices in system log analysis, backups, network operating center security, user account/permissions management and systems/software auditing. • To produce best determination circumstances in any emergency cases and sustain customer quality level. Analyze/update/import vendors MIB files. • Developing New KPIs and Events for all vendors (Huawei, Cisco, Nokia, ALU & Juniper) for multiple device models on the level of Info vista Application to meet as per the customer requirements and to provide them required KPIs data for performance monitoring.

Description
With over 10+ years of experience supporting business solution software configure, troubleshoot and maintain the IT infrastructure, Network Management Systems. Provided ongoing development and maintenance of software applications in OSS department. Aiming